This Level 5 Apprenticeship in Operations/Departmental Management has been designed to provide access to development opportunities for a wide range of individuals.

This includes individuals who are at the start of their management career and who wish to take their first steps into professional management, as well as those who may already have developed practical experience but who wish to develop their theoretical understanding of management skills.

An Operations and Departmental Management Apprentice must be responsible for managing teams and projects and be able to achieve operational and departmental goals and objectives.

Topics include:

• Finance and resource management planning
• Managing and communicating information
• Meeting stakeholder needs
• Personal development as a manager and leader
• Project development, management and control
• Managing a team and individual performance
• Creating and delivering operational plans
• Managing change
• Talent management
• Coaching and mentoring

Example job roles include: Operations Manager/Regional Manager/Divisional Manager/Department Manager/a manager in a specialist setting.

Achieve:

• CMI level 5 Diploma in Management and Leadership
• Operations/Departmental Apprenticeship Standard
• End Point Assessment
• If required: Functional Skills (English, Maths)
• Chartered Manager status

Next steps: On completion, Apprentices can continue to study the Level 6 Chartered Manager Degree Apprenticeship and Level 7 Chartered Senior Leader Masters Apprenticeship

Every employer is different and therefore the entry requirements can vary. As a guide, you ideally need GCSE grade 4 in English and Maths. However, we will work with you and provide additional support to help you achieve their requirements, either prior to your Apprenticeship via a pre-Apprenticeship or during the delivery of your programme.

Apprentices have access to all facilities across the College. These include the College Learning Resource Centres (LRCs) and the College Gym.