Information Communications Technician Apprenticeship

Information Communications Technician Apprenticeship

The Advanced Apprenticeship is suitable for those who already have strong technical knowledge and understanding of ICT systems and who wish to extend their knowledge and skills with more advanced hardware and software issues.

Course Information

  • Course Type Apprenticeship
  • Subject Area Digital and Data
  • Qualification Apprenticeship
  • Study Mode: Day Release
  • Course Level Level 3
  • Location Victoria House
  • Course Length 18 months
Overview

The role of an ICT involves undertaking a vast array of specialist roles supporting business critical requirements and focus on customer solutions. Networking, Server, IT Essentials, Secure Communications, programming, and databases are just an example of typical tasks and projects undertaken within the likely areas of employment. 

You will:  

  • Learn how to use tools to problem solve, troubleshoot, and resolve IT issues as well as monitor and maintain systems and/or platforms to maximise productivity and user experience  
  • Find out how to install and configure computer systems, diagnose hardware and/or software faults and solve technical and application problems, either remotely or in person  
  • Learn about the role of an ICT, which involves undertaking a vast array of specialist roles supporting business critical requirements and focus on customer solutions. Networking, Server, IT Essentials, Secure Communications, programming, and databases are just an example of typical tasks and projects undertaken within the likely areas of employment  
  • Be taught a range of topics, including how to set up IT Systems for new users; customer support, maintenance processes; basic elements and architecture of computer systems; recording, analysing and communicating data; cabling and connectivity and effectively operating a range of mobile devices  
  • Choose from three optional pathways – Support Technician, Network Technician or Digital Communications Technician 

This Apprenticeship is ideal if you are interested in hardware, software, network systems, and enjoy problem-solving. 

Next stepsFrom the Level 3 ICT Apprenticeship, you can progress to a Level 4 Apprenticeship in Network Engineering or Cyber Security, depending on your interests.

Entry Requirements

Every employer is different and therefore the entry requirements can vary. As a guide, you ideally need GCSE grade 4 in English and Maths. However, we will work with you and provide additional support to help you achieve their requirements, either prior to your Apprenticeship or during the delivery of your programme. 

Facilities

Apprentices have access to all facilities across College. These include the College Learning Resource Centres and the College Gym.

  • Have a question?

    If you have questions or would like to speak to someone, our team of Customer Service Advisers can help answer your questions or direct your enquiry to the correct team.
    Speak to us today on 01392 400500 or send us a message using our contact form: www.exe-coll.ac.uk/contact.

  • Ready to find out more?

    Why not come along to one of our open events, a chance to explore our facilities, ask questions about our courses and find out more about being a student at Exeter College. Visit our open events page to find out more today.

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