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School Leavers

Supporting you at College

We're determined to give you the support and help you need while you're at Exeter College. We want you to enjoy and achieve and our student services, support teams and tutors are geared up to help you with your course and training work, your career plans and any personal issues that might be affecting you.

  • Learning Resource Centres (LRCs)

    Exeter College has seven Learning Resource Centres (LRCs) to support students with their studies. Each LRC is equipped with a range of books, journals, study desks/areas and equipment. Laptops and iPads are available for loan, along with a media equipment loans service, giving you access to the equipment you need to succeed in your course. Different centres operate a variety of opening times between 7am and 8.30pm to meet student need. The wide range of online resources including e-books, e-journals, databases and streamed media are available 24 hours a day, on or off campus. A knowledgeable and friendly LRC team are always ready to help with library enquiries, information searches, referencing, password resets, printing, copying, scanning, IT enquiries and all aspects of the LRC services and facilities. Students are also welcome to bring their own devices and WiFi is available college wide. Specialist software is available in the different LRCs to support specific subject areas. There is a main LRC shop selling art supplies and stationery, whilst a smaller range is available in most LRCs.

  • Tutors and Skills Officers

    Whether you are a full time student or apprentice you will have a personal tutor or skills officer who is dedicated to help with any concerns you may have about your course/training and help you with any personal issues you may have.

    Your tutor or skills officer is the essential link between you, your subject lecturers or skills trainers, a whole range of support services at the college, your parents/guardians and your employer if you are an apprentice. They will:

    • Give personal advice and support on all issues facing you such as health, welfare, well-being
    • Agree your individual learning plan, course and training targets and give you progress reviews
    • Help you with study skills
    • Check on attendance
    • Keep your parents informed about your progress
    • Encourage you to take up extra activities that will help you enjoy and achieve
    • Talk to you about your career plans
  • Learning Support

    Your lecturers, trainers and tutors will help you throughout your course or training but you may also need additional help from our Learning Support Team. This expert team is dedicated to help all  learners have equal opportunity, regardless of any physical or learning difficulty/disability. We help you with:

    • Specific learning difficulties such as dyslexia or dyscalculia
    • Hearing or visual impairment or disability affecting your mobility
    • Mental health or emotional difficulties
    • AD(H)D, dyspraxia, autism, Asperger's Syndrome
    • Support with exam access arrangements

    We also work closely with our partners to ensure students get specialist support if needed.

    For more information:

    Telephone: (01392) 400439

    Special Education Needs Co-ordinator: Sonia Manester
    Telephone: (01392) 400690

  • Your safety

    The safety of all students at Exeter College is very important to us. We have a dedicated safeguarding team, who work to ensure that students are safe in college, in their work placements and in their personal lives. All students are asked to wear their student identification at all times whilst on college sites.

    If you want to speak to someone about a safeguarding concern, then contact the safeguarding lead in Greystone House on 01392 400449.

  • Support if English is not your first language

    If English is not your first language, you can attend up to two English Language classes a week to continue to improve your academic English.

  • Counsellors

    The college has a team of counsellors who provide confidential support on anything that is bothering you - college worries, home concerns, personal problems or relationship difficulties.

    You can contact our counsellors yourself, or via your tutor, nurses or any member of staff in the college.

  • Medical Advice and Care

    We have a medical room on the Hele Road site that is open during term time 9am - 4.30pm where you can go with any health concern and gain advice and support from our nurses. If you cannot get to the medical room then you can contact the nurses on the phone 01392 400445.

    The nurses also support tutors with health education sessions and also liaise with GPs and other health professionals on your behalf.

    Young People Friendly

  • Financial Support

    16-19 Bursary Fund

    The 16-19 Bursary Fund is to help you complete your studies if you are in financial hardship and struggling with the costs of coming to college. For many students facing financial hardship, the Bursary Fund can be the 'key' in enabling them to succeed at Exeter College and secure a better future.

    If your household income is under £23,000 you can apply for help with essential course costs including the cost of transport, food (Free Meals – see below) and DBS checks or CSCS cards (course specific).

    Evidence of your household income is required with any application made. The assistance you receive is discretionary and will always be conditional on your attendance and with you keeping within the terms of the 'Student Code of Conduct', which you sign at the start of your course.

    Free Meals

    Were you entitled to Free School Meals? If so, you may be entitled to Free Meals whilst studying at college...

    Students aged 16-18 at the start of their course (or aged 19 and continuing with the same course, or with an EHCP) will be eligible to receive a free meal for the days you are attending your programme of study if you or your parents are in receipt of one or more of a qualifying benefit:

    • Income Support
    • income-based Jobseekers Allowance
    • income-related Employment and Support Allowance (ESA)
    • support under part VI of the Immigration and Asylum Act 1999
    • the guarantee element of State Pension Credit
    • Child Tax Credit (provided you are not entitled to Working Tax Credit and have an annual gross income of no more than £16,190)
    • Working Tax Credit run-on – paid for 4 weeks after someone stops qualifying for Working Tax Credit
    • Universal Credit with net earnings not exceeding the equivalent of £7,400 pa

    Please apply using the application forms below and provide evidence of your eligibility as requested.

    Application forms – 2019/20 Academic year

    Forms are now available for students applying to start at Exeter College in September 2019, or those continuing with their studies. Please download a form here or click here to leave your details and a form will be posted out to you. If you are a current student you can also collect a paper copy from Greystone House on the Hele Road site.

    If you have any questions, please do not hesitate to contact our Student Welfare Administrators on:
    Telephone: 01392 400526


    Students under 20 years old can get financial help with their childcare costs from Care to Learn.
    Care to Learn will pay for:

    • Childcare costs while you learn
    • A deposit if one is charged
    • Travel expenses to and from your child care provider

    To find out if you are eligible and to apply, click here.

    Residential Support Scheme

    The Residential Support Scheme provides financial support with accommodation costs for learners (aged between 16 and 18) who need to live away from home to study because their course is not available locally (this will need to be confirmed by the ESFA).

    For more information you can call the government’s Learner Support Helpline on 0800 121 8989 or visit

    If you think you might be eligible and want to apply, you can contact Exeter College's Student Welfare Leader on 01392 400447 or email

  • Accommodation

    Exeter College provides some Residential accommodation for students enrolled on the Exeter Chiefs Rugby Academy and where space allows adult students enrolled on Exeter College courses. For more information, please contact

    The International team also offer host family accommodation to international students. For more information about international accommodation please contact

  • Childcare

    The college has a modern, purpose built nursery next to the Centre for Creative Industries. The nursery has excellent indoor and outdoor facilities to ensure children have the best possible start. We are open Monday to Friday from 8am to 6pm. The fully qualified team of nursery professionals are dedicated to looking after children, aged three months to five years old. Our nursery caters for our staff, students and members of the public. For more information, contact the nursery on 01392 400534.

    Childcare costs

    If you are on a full time further education course at Exeter College, you can apply to the Government's Care to Learn fund to support your childcare costs by up to £160 a week. To find out more about help with your childcare fees contact our student welfare administrators on 01392 400526.

  • Support for Looked after Children or Care Leavers

    Looked after young people and Care Leavers

    If you are in the care of the local authority or are a care leaver, there is support in place at college to offer advice, guidance, advocacy and financial support throughout your time at college.

    Young people in care, care leavers, those living independently and claiming Universal Credit (in their own right) or Income Support/ Employment and Support Allowance and Disability Living Allowance (or Personal Independence Payment) in their own right are eligible for a bursary of up to £1200 per year (awards are made on an individual basis).

    The designated person is the Student Welfare Leader, Hannah Robson. She can be contacted on 01392 400447 or alternatively, please drop in to Greystone House. This will also be where your PEP meetings are arranged and held, and you’ll be contacted about these when you start in the Autumn term.

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